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AirGrid Dispatch - Product tour

Dispatch with the equipment story already in view.

AirGrid Dispatch brings technician capacity, unit age, warranty notes, recurring symptoms, and maintenance follow-up onto one field-service board.

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Dispatch starts with the equipment story.

Balance calls, technician capacity, unit context, and follow-up from one decisive field board.

  • Technician lanes on time — 3 of 4 — Inside scheduled arrival windows
  • Service calls queued — 22 today — Across four dispatch lanes
  • Warranty reviews due — 5 units — Equipment records need review
  • No-cool calls unassigned — 2 — Same-day requests without a lane

Built for the decisions between calls.

Explore technician lanes, customer history, equipment records, and maintenance recovery.

Service history

Review prior visits, open comfort notes, and the next maintenance step.

Open Service history

Carry context from first symptom to next visit.

See how service requests, equipment history, estimates, and maintenance recovery stay connected.

Log request

Capture equipment, symptoms, service address, and preferred timing.

Dispatch

Group jobs by technician, urgency, and customer history.

Follow up

Keep recurring issues and maintenance reminders visible after the visit.

Tour AirGrid Dispatch

A field-service dispatch board centered on technician capacity, equipment history, and maintenance follow-up.