Call pulse
Intent mix, callback pressure, and owner briefs at a glance.
Open Call pulseRelay Voice - Product tour
Every call, distilled to the next move.
Relay Voice organizes conversations by intent, urgency, and callback readiness, then packages the context an owner needs for focused follow-up.
Hear the day before it gets away.
Review call demand, callback readiness, and owner briefs from a single responsive command center.
- Calls captured — 47 today — Synthetic conversation volume
- Callbacks on target — 39 of 47 — Inside the local review window
- Low-confidence intents — 5 — Need transcript review
- Owner callbacks overdue — 2 — Past the 15-minute handoff target
Five views, one clear callback rhythm.
Move from the intent inbox to replay quality and an owner-ready brief.
Intent inbox
Filter conversations by intent, urgency, and callback readiness.
Open Intent inboxConversation routes
Arrange greeting, clarification, and owner-handoff branches.
Open Conversation routesReplay lab
Compare clarity, interruption, and low-confidence scenarios.
Open Replay labOwner briefs
Review callback context and brief readiness.
Open Owner briefsShape every route to a confident handoff.
Follow greeting, intent, clarification, and owner-review branches without placing a call.
Capture
Caller intent, phone number, urgency, and callback context are collected in a concise turn.
Classify
Workflow rules separate pricing, demo, scheduling, and human-help requests.
Handoff
The owner receives a short summary with enough context to respond quickly.
Tour Relay Voice
A voice operations command center for reviewing intent, callbacks, and owner handoffs.