Velvet Chair - Guest journey

Carry the preference into the next visit.

Trace booking, service preparation, membership context, feedback, and rebooking in one warm flow.

Velvet Chair workflow

Track inquiry source, preferred service, stylist request, membership interest, and next booking step.

Coordinate stylist availability, service duration, reminder status, deposits, and no-show risk.

Review completed appointments, payments, membership follow-up, rebookings, and review requests.

1. Today’s floor - Service timing, chair pressure, and next-visit readiness.
2. Service timeline - Coordinate service duration, deposits, and arrival state.
3. Chair plan - Balance service mix, open windows, and stylist load.
4. Guest profiles - Keep service preferences and membership milestones in view.
5. Guest follow-through - Coordinate feedback and the next recommended service window.

All records and interactions stay in this browser tour and remain disconnected from customer and production systems.